This is the function to generate the reports online. The report function has following benefits:
It can generate a report anywhere and anytime with Internet access.
It generates simple and complex reports quickly and simply over the web.
It is easier to check the content and details than e-mail or verbal reports.
The user can easily recognize that a report is due periodically.
The report change history can be checked.
The report can be shared with other users, and information transparency is assured.
Using the report template, the consistent reports can be generated using the report template and even the novice users can quickly generate the reports.
This function is not standard with basic license agreement. It is enabled only after service license (collaboration) is purchased and registered
When you select the report menu, following home page is displayed
Figure 9-1Home Page Layout
1Report home button–The button is fixed at the upper left corner of the screen and allows the users to navigate to the report home page from any screen.
2Report– It is a list of reports. Only the reports you have the access privilege are displayed.
3Reports due–The reports that should be generated are listed. Click Report to move to the Report screen. Click a date or report name to move to the particular report. Place the mouse over Reporter to display the names of reported users and unreported users.
4Recent reports –Up to 20 most recently generated reports are displayed.
5Search window – The reports can be searched with the input search word.
9.1Report Form
To report, a report form must be generated first. Report Document is the area containing the same type of reports. Ex.)Weekly status report, Quarterly performance report, License details report, etc
There are two types of reports according to the nature.
- Regular Report Form
A report is generated daily, weekly, monthly, etc. The regular report is automatically generated with the given interval, and the number is incremented each time it is generated.
(ex.) Weekly status report, Monthly status report, etc.
- Ad-hoc Report Form
A report is reported as needed without a specific interval or date.
(ex.) Delay status report, License usage details report, etc.
Adding Report Form
Anyone can add a report form
Click Add report form in the left sidebar. If there are multiple reports, Add report form may appear at the bottom of the screen. Scroll the screen down if needed.
Check the Position in the Add report form screen. Your department is displayed, and the report formis generated in the department. If you are affiliated with multiple departments, you must always check the position before creating a report form.
Enter the Title in 2 characters or more and 100 characters or less. It is the mandatory input.
Since the title is displayed in the left sidebar, it should easily identify the report.
Enter the Description of the report form. It should be descriptive enough for other users to know the nature of the report form. The Description is an optional item. Up to 300 characters are allowed for the description.
Set the open option of the generated report form.
Open - All members of the department can read the generated reports.
Private -If a report form is set to Private, the option for opening to other reporters can be selected.
- Open among the reporters – A reporter can read all reports of a report form.
- Not open among the reporters – A reporter can read only the reports generated by the reporter.
Specify the Reporter. A reporter is selected from the members of the department. You can select a reporter by Clicking Direct specification and select the reporter from the Organization Tree also.
Specify the cc. The person listed in cc has the privilege to read the report regardless of the open option.
The creator of a report is designated as the Operator by default. The operator can be changed as needed. An operator has the privilege to manage the report and to check or delete the report regardless of the open option.
Select the report Type. A report type can be a Regular report or Ad-hoc report.
It should be noted that a report type cannot be changed after a report is created.
Select if a report template will be used.
Click Use if a report template is to be used and create the template. In the Edit template screen, you can click Retrieve another template to use the template created by another department or administrator.
Click OK after the setting is completed.
Refer to 9.6 Report Template for more details of report template
Editing Report Form
You can specify the operator and cc when you create a report form and set the open option. The setting of a report form can be modified in the following way:
The Settings icon () is displayed only to the user having the operating privilege. If you do not see the Settings icon (
), you can request the operator privilege to the head or deputy head of the department
Click the Settings icon (
) of the report form to be edited in the left sidebar.
The information is edited in the Edit report screen.
The Position and Type are set when the report form is created and cannot be edited.
Click OK after the editing is completed..
Managing Report Form
In the Manage report form for screen, you can change the order of report form display add a separation line between the report forms to group the report forms. Moreover, you can delete unneeded report forms, terminate the active report forms or transfer the report forms to another department.
Only the head or deputy head of the department can terminate or delete a report form. Refer to A.1 What is an Organization Tree? for more details of the head and Moderator
Click the Management icon () next to the department name to move to the Manage report form screen.
Figure 9-2Managing Report Form
Changing Order of Report Forms
When there are multiple report forms, the order of display can be changed according to the nature or name
Click the Settings icon (
) of the report form to be edited in the left sidebar.
Click Order change at the top of report form list.
Place the mouse over the name of the report form to change the order. The mouse cursor is changed to an Arrow icon (
).
When the mouse cursor is changed to an Arrow icon (
), drag the report form to a new position.
Click Complete order change.
Adding Separation Line
When there are too many report forms, a separation line can be added to group the similar type of report forms
Click the Management icon (
) of the report form to be edited in the left sidebar.
Click Add separation line at the top of report form list.
When a separation line is added, click Edit to change the name of the separation line and click Order change to position it appropriately
Terminating Report Form
If a report form is no longer needed due to the project termination, organization change, etc., a report form can be terminated. When a report form is terminated, it is removed from the left sidebar. In the case of regular report forms, no report numbers are generated
Click the Management icon (
) of the report form to be edited in the left sidebar.
Select a report form to terminate in the report form list and click Terminate.
Click OK in the confirmation dialog box.
When a report form is terminated, Terminated report is generated in the left sidebar. Even when a report form is terminated, the existing reports can be checked in the Terminated report.
Search Suspended Report is a function that enables all members of a department including the manager and referrers to check the report.
Deleting Report Form
Terminated report forms or report forms no longer used can be deleted
It should be noted that, when a report form is deleted, all reports of the report form are also deleted and cannot be restored
A report form can be deleted in the following way
Click the Management icon (
) of the report form to be edited in the left sidebar.
Select a report form to delete in the report form list and click Delete at the top of the list
Click OK in the confirmation dialog box..
The report forms in the Terminated report form can also be deleted in the following way
Click Terminated report form in the left sidebar.
Select a report form to delete in the report form list and click Delete at the top of the list
Click OK in the confirmation dialog box.
Transferring Report Form
A created report form can be transferred to another department. The reporter, cc, and operator data are maintained even after the transfer
Click the Management icon (
) of the report form to be edited in the left sidebar.
Select a report form to transfer and click Report transfer at the top of the list
Click the department to move to in the Organization Tree.
Click OK in the confirmation dialog box.
The reporter, cc, and operator data are maintained even after the transfer. The head or deputy head of the department receiving the report form can change the information
Changing Report Form Status
A terminated report form can be changed back to a normal status. The head or deputy head of the department can change the report form status
Click Terminated report form in the left sidebar.
Select a report form to change the status to normal.
Click Change to normal status at the top of the list
Click OK in the confirmation dialog box. The report is displayed in the left sidebar again
My Favorites
The frequently accessed report forms can be designated as My Favorites. Since the report forms in My Favorite are displayed at the top of the left side bar, they can be quickly accessed without having to scrolling up or down when there are many report forms
The My Favorites menu is displayed only when there is the report form in the My Favorites.
Figure 9-3Report Forms in My Favorites
A report form can be added to My Favorites in the following way:
Click a report form to be added to My Favorites.
Click the My Favorite icon (
) next to the name of the report form.The My Favorites icon is changed to yellow.
Confirm that the selected report form is added to My Favorites at the top of the left sidebar
Click the My Favorites icon () once more to cancel My Favorites. The color of My Favorites icon is changed from yellow to white..
Changing Order of My Favorites
The order of report forms in My Favorites can be changed in the following way
Click the Edit icon (
) next to the My Favorites.
Change the order of report forms with drag & drop.
Click the Confirmation icon (
) after the change is completed..
Figure 9-4Changing Order of My Favorites
9.2Regular Report
A regular report form is the report form that must be generated periodically (daily, weekly, monthly, etc.). (ex.) Weekly status report, Monthly status report, Quarterly status report,etc.
When a report form type is set to a regular report form when it is created, a new report is automatically generated at a given interval. Moreover, the report home page shows the due reports so that the user is aware than the reports need to be generated regularly
Checking Report
The reports in a regular report form can be checked in the following way
Click a report form in the left sidebar.
Click the edition of the report form to be checked.
Click the name of the reporter to display the following report screen at the bottom.
Figure 9-5Regular Report Form
1Reporter name
It is the name of the user who reported it.
2Date and time of report
It is the date and time of report.
3Function buttons
The function buttons can edit, delete or print the report.
The Edit button is displayed only to the reporter. The operator, Manager an Moderator cannot edit the report.
4Attached file
The name of the attached file is displayed if a file is attached to the report.
5Comment
It is the user comments on the report. Users can register their advice and opinions through reply.
A Lock icon ( ) is displayed if you do not have the privilege to read the report. You cannot read a report marked with the lock icon
If the value added license (preview) is registered, the files with extension of doc, docs, ppt, pptx, xls, xlsx, hwp, pdf, txt, gif, png, tif, or jpg can be viewed with the Preview function without having to download the file
Reporting
There are two ways to generate a regular report form.
Navigating from the Report form home to the Create report screen
Navigating from Regular report form to the Create report screen
Navigating from Report Form Home to Create Report Screen
hen you select the Report form menu, the Report form home page is displayed and the due reports are displayed at the top of the page. Click Report to move to the Create report screen
Navigating from Regular Report Form to Create Report Screen
Click a regular report form to display its editions. Check the editions and click Report to move to the Create report screen.
Figure 9-6Regular Report
If there is a temporarily saved unfinished report, you can select to retrieve the temporarily saved report when moving to the Create report screen
When you generate a report, you can retrieve the previous edition to use it. If you want to check the previous edition or make some changes to generate the current edition, click Retrieve previous edition in the right of the report name.
If you are using a template, the previous edition must have used the same template. You cannot retrieve a previous edition if the template is changed
Editing Report
An existing report can be modified in the following way:
A report can be edited only by the user who generated the report. The report form operator, Manager or Moderator cannot edit a report
Figure 9-7Editing Regular Report
Click a report form in the left sidebar.
Click the edition of a report form to be edited.
Click your name to display the report details screen at the bottom.
Click Edit in the right hand side of the reporter name in the report details screen.
Click Register after making the changes.
Checking Change History
For a regular report form, members in the same department or group having the same objective are generally assigned as the reporters. Since there are multiple users to contribute to an edition, this function provides the means to check the change history.
Click a report form in the left sidebar.
Click the edition of a report form to be checked of change history.
Click Change history next to comment.
The change history of report form generation, editing, delete, reporter change, etc. is displayed in the chronological order.
In the case of a regular report form, the edition is automatically generated in the given interval. The comment can be added to each edition or report form.
The change history is displayed at the right edge of the comment of the edition
Deleting Report
A generated report is deleted. When you delete a report, you are marked as the non-reporter of the edition.
Only the reporter of a report, report form operator, head of the department and deputy head of the department can delete a report
Click a report form in the left sidebar.
Click the edition of a report form to be deleted.
Click your name to display the report details screen at the bottom.
Click Delete in the right hand side of the reporter name in the report details screen.
Printing Report
A report form can be printed to be delivered to another department or organization or to be used in a meeting, etc
Click a report form in the left sidebar.
Click the edition of a report form to be deleted.
Click your name to display the report details screen at the bottom.
Click Print in the right hand side of the reporter name in the report details screen.
To print only the current report, select Only current report. To print all reports in the report form, click All reports.
The print preview screen is displayed in a popup window. Click Print in the popup window.
When a report is printed, the report form title, reporters, content, attached file name and even the comments are printed
Excluding Reporter
A user who cannot make a report to an edition for the reason of vacation, education, etc. can be excluded from the reporter list.
The report form operator, head of the department and deputy head of the department have the privilege to exclude a reporter. If you want to be excluded from the reporter list, request it to the operator or head or deputy head of your department
Click a report form in the left sidebar.
Click the edition of a report form.
Click Exclude a reporter at the top of the screen. The non-reporter list is displayed.
Select a reporter to be excluded in the non-reporter list.
Click OK
The excluded reporter is displayed at the top of the screen, and the excluded reporter cannot report for the edition
Exclusion of a reporter is applied only to the selected edition. For a report who cannot report for a prolonged period because of the extended vacation, maternity/paternity leave, etc., remove the reporter in the Manage report form screen
9.3Ad-hoc Report
An ad-hoc report is generated when an event occurs without the specific date or interval. (ex.) Support progress report, License usage details report, etc
Checking Report
An ad-hoc report can be checked in the following way:
Figure 9-8Checking Ad-hoc Report
Click a report form in the left sidebar.
Click the title of the report to check to navigate to the report details screen.
Reporting
A user designated as the report can make the report at any time
Click a report form in the left sidebar.
Click Report at the top of the report list to move to the Create report screen.
Enter the Title in 2 characters or more and 100 characters or less.
If there is a file to be attached, click Attach file and select a file.
Click Register after the report is created.
Editing Report
A created report can be edited in the following way:
A report can be edited only by the reporter who created the report. Even the report form operator, head of the department and deputy head of the department cannot edit the report
Click a report form in the left sidebar.
Click the title of a report to edit in the report list.
Click Edit at the top of the title in the report details screen.
Edit the report content and click Register
Deleting Report
This function deletes a created report.
Only the reporter who created the report, report form operator, head of the department and deputy head of the department can delete a report.
Click a report form in the left sidebar.
Click the title of the report to be deleted in the report list.
Click Delete at the top of the title in the report details screen to delete the report immediately.
Printing Report
A report form can be printed to be delivered to another department or organization or to be used in a meeting, etc.
Click a report form in the left sidebar.
Click the title of a report to print in the report list.
Click Print at the top of the tile in the report details screen.
The print preview screen is displayed in a popup window. Click Print in the popup window
When a report is printed, the title, reporter, content, attached file name and even the comments are printed
9.4View Sub-department
The head and deputy head of the department with a lower level department can query the reports of the lower level department. When you log in as a head or deputy head of the department, you will see the View Sub-department in the left sidebar in the report form menu.
Figure 9-9View Sub-department
Click View Sub-department in the left side of the report form menu.
The list of report forms in normal status is displayed in the main screen.
Click Terminate next to Normal at the top of the main screen to check the terminated report forms
9.5Report Search
A search is divided by the basic search using only the search word in the search window at the top of the report form and detailed search which uses multiple conditions and search words
Enter the keyword in the search window to search for a report form. The input search word is displayed in bold in the search result.
The special characters are not searched since they are not indexed. When numbers and characters are separated by a space, each word must be complete. For example, to search for ‘Apple’, the complete word must be entered. Inputs of ‘App’ or ‘ple’ will not search the word Apple.
The special characters not searched are listed below..
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ⅰ ⅱ ⅲ ⅳ ⅴ ⅵ ⅶ ⅷ ⅸ ⅹⅠ Ⅱ Ⅲ Ⅳ Ⅴ Ⅵ Ⅶ Ⅷ Ⅸ Ⅹ
½ ⅓ ⅔ ¼ ¾ ⅛ ⅜ ⅝ ⅞ ¹ ² ³ ⁴ ⁿ ₁ ₂ ₃ ₄
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Α Β Γ Δ Ε Ζ G Η Θ Ι Κ Λ Μ Ν Ξ Ο Π Ρ Σ Τ Υ Φ Χ Ψ Ωα β γ δ ε ζ η θ ι κ λ μ ν ξ ο π ρ σ τ υ φ χ ψ ω Λ
Basic Search
If the search word is found in the report title, content, attached file name, or comment, the report is displayed in the search result. The basic search is beneficial in that you do not have to specify the detailed search condition.
You can use the basic search in the following way:
Enter the search word in the search window at the upper right corner of the Board.
A search word must be 2 characters or more and 64 characters or less.
Click the Search icon (
).
Detailed Search
You can search reports using the detailed search conditions such as the position, content, comment, attached file name, reporter, period, etc, The detailed search is described as follows:
Click the Arrow (
) next to the basic search window.
Enter and specify each item in the detailed search popup window.
Click Search..
9.6Report Template
A report template is a report format created by the report form operator or site administrator in advance. Using the report template has following benefits
It can prevent information omission when a report is created.
A user does not have to repeat the work related to formatting.
A report can easily familiarize with how to create a report form.
The functions (input window, checkbox, etc.) not provided by the editor can be added.
A report template can be divided into two types according to the nature
- Departmental Report Form Template
It is a template created when a report form was created. The report form title is the template title, and the report form operator, Manager and Moderator can edit and delete it.
- Company-wide Template
It is a template created by the site administrator to allow the whole organization can use it. It is managed by the site administrator.
Creating Template
This section describes how to create a departmental report form template.
Refer to Site Admin Guide for how to create a company-wide template.
A template is set when a report form is added. It is set in the following way
Click Add report in the left sidebar.
Select Report template to Use in the Add report form screen.
Click +Template edition. Template editor is displayed.
Select an input element in the template editor. When an input element is selected, it is converted to code and inserted into the editor.
For example, when a memo is selected, {{textarea}} is inserted into the editor. In the Create report screen, it is shown as a multiple line text window. Preview the screen to make sure that the template is what you needed.
The input elements are described as follows:
General
Text– It is a window for single line text.
Memo – It is a window for multiple line text.
Editor – It is a tool to input the text or set the format. A report cannot input the text unless an editor is inserted. This element is mandatory to text input.
Single selection –It is a button to select one out of multiple items.
Multiple selection – It is a button to select one or more out of multiple items.
Date – it is a window to specify a date. When the date window is clicked, a calendar is displayed.
Period – Two date windows, one for start date and one for stop date, are displayed.
Time – The user can select the hour and minute.
System
Name and title –It automatically displays the name and title of the reporter.
Name – It automatically inserts the name of the reporter.
Title – It automatically inserts the title of the reporter.
Employee number – It automatically inserts the employee number of the reporter.
Department – It automatically displays the department of the reporter.
Today – It automatically inserts the date of the report form generation.
Click Save at the top of the screen when the setting is completed.
It is recommended to preview the template after a template is created
Retrieving another Template
You can use the template created by another department or the company-wide template.
Click Add report in the left sidebar.
Select Report template to Use in the Add report form screen.
Click +Template edition. Template editor is displayed.
Click Retrieve another template at the top of the template editor screen.
Select Departmental report form or Company-wide template in the Retrieve template screen. The departmental report form is selected by default.
A departmental report form is the template created by another department for generating a report form while a + company-wide template is a template created by the site administrator in advance.
You can search for a template by entering a search word in the search window at the bottom of the screen if needed.
Click Select of the template to be retrieved from the template list.
The selected template is displayed in the template editor. Make the changes to suit the departmental environment or the purpose of report form.
When the editing is completed, click Save at the top of the screen.
Previewing Template
This function checks how the template is displayed on the screen.
Click Add report in the left sidebar.
Select Report template to Use in the Add report form screen.
Click +Template edition. Template editor is displayed.
Set the template and click Save.
Click Preview next to Use of Report template in the Add report form screen.