D.1Overview
The email used in Daou Office is a webmail that can be used both inside and outside the company. Daou Office email is provided in the IMAP standard email client format.
Username and Password for Email Account Addition in Outlook
Name
Use the ID of email account used in Daou Office.
Password
Used the password used in Daou Office.
When changing your password in Daou Office, you must set the same password for Outlook.
What is IMAP?
IMAP(Internet Message Access Protocol) is a standard for receiving an email in the mail server through a network. It provides more diverse and powerful functions than POP3.
The manual has been prepared using Microsoft Outlook 2010 Software. Settings screens can vary by Outlook version. However, the setting methods are very similar.
D.2Settings
Start Microsoft Outlook
Figure D-1Start Menu
Add Account
Add an email address used in Daou Office to Microsoft Outlook account.
Figure D-2Add Account
Click [Add Account] in information item of file tab.
Add New Account Window
Figure D-3Add New Account Window
Check [Email Account] and [Next].
Email Account Settings
Figure D-4Enter User Information
Email account items are user name, email address and password
User name refers to the name of the user when sending or receiving emails in Microsoft Outlook
In email address input field, enter email address, which is a domain name, and account ID used in Daou Office.
Enter password for Daou Office account twice.
Check [Manual Server Settings or Additional Server Type Configuration]
Figure D-5Manual Server Settings
Check [Manual Server Settings or Additional Server Type Configuration] and [Next].
Check [Internet Email]
Figure D-6Select Service
Check [Internet Email] in select service screen and [Next].
Internet Email Settings
Figure D-7Internet Email Settings
Internet email setting items are user information (user name, email address), server information (account type, incoming mail server, outgoing mail server) and logon information (username, password).
User name entered in add new account window is automatically entered.
Email address entered in add new account window is automatically entered.
Daou Office only supports IMAP. Therefore, the account type must be set as IMAP.
Enter mail.daouoffice.com in incoming email server input window.
Enter smtp.daouoffice.com in outgoing email server input window.
Enter account ID used in Daou Office.
Enter account password used in Daou Office.
Error can occur during account settings test if a typo is included. Make sure to prevent typos.
Others
Figure D-8Internet Email Settings
Click [Other Settings].
Figure D-9Other Settings
Click outgoing email server tab.
Check [Outgoing Email Server (SMTP) Authentication Necessary].
Check [Logon Information] and enter user name and password.
Click [OK].
For user name, enter account ID used in Daou Office. As for the password, enter account password for Daou Office.
Account Settings Test
Figure D-10Account Settings Test
Enter all items for Internet email settings and click [Next] to proceed with account settings test to check if the Internet email settings have been accurately entered.
Add Account Completed
Figure D-11Completed
When an account settings test is finished, click [Finish] to complete the account addition.
Check Link
Figure D-12Send and Receive All Folders
After adding an account, click [Send/Receive All Folders] in send/ receive tab. Proceed with Outlook send/ receive to check if emails are loaded from the Webmail account.
D.3Use
Figure D-13Send and Receive All Folders
After adding an account, click [Send/Receive All Folders] in send/ receive tab. Proceed with Outlook send/ receive to check if emails are loaded from the Webmail account.
Use
Figure D-14Write Outlook Email
Send an email by clicking [New Email] in home tab.
Figure D-15Email from Outlook Successfully Received
Check if an email sent from Outlook has been successfully received in Webmail. This screen shows that an email sent from Outlook has been successfully received in Webmail.
Synchronize Personal Mailbox and Outlook Mailbox
When IMAP is set, only the incoming mailbox is synchronized by default. However, by selecting and registering an IMAP folder, you can synchronize your personal email inbox to Outlook.
Figure D-16IMAP Folder
Click [IMAP Folder] in folder tab.
Figure D-17IMAP Folder
Click [Query] in IMAP folder window and search the registered folders.
Select a personal mailbox to register.
Click [Register]. Click [Register] to display a folder icon to the left of the name of a personal mailbox selected. You can check a list of synchronized mailboxes in register tab.
Click [OK] when registration is complete.
Figure D-18Personal Mailbox Synchronization
This screen shows that [Mailbox for Client] has been registered in IMAP folder settings and the mailbox has been synchronized to Outlook.